![]() ![]() If you make a mistake, press the clear key and re-enter the amount. Please refer to the user guide for other examples of transaction receipts.įrom the idle screen, enter the sale amount for the transaction and press the green key. TRANSACTION RECEIPT – (MERCHANT COPY – CHIP & PIN CARD) The terminal will then print the customer copy. If the signature is valid then choose “YES”, otherwise choose “NO”. ![]() The terminal will print the merchant copy which the customerĬheck the signature on the merchant copy with that on the card. The terminal will now connect to the acquirer for authorization, if the refund is authorized then “REFUND ACCEPTED” will be shown. Enter the refund amount for the transaction and press the green key. Now insert the customer’s card into the card reader. Enter the Supervisor’s password and confirm with green key. The merchant copy will be printed first, then once you press the green key, the customerįrom the idle screen, press the menu, then choose “REFUND”. The terminal will now connect to the acquirer for authorization, if the transaction is authorized then an “AUTH CODE” will be shown. NEVER ASK THE CUSTOMER TO DIVULGE THEIR PIN CODEĪfter the customer has entered their PIN and pressed the green key they will be prompted to return the terminal to you. Enter the sale amount for the transaction and press the green key. After three bad reads the terminal will prompt you to swipe the card.ĭO NOT remove the card until instructed to do so b the terminal.įrom the idle screen, insert the customer’s card into the card reader. If you see a “BAD READ” message, check the card orientation and try again. Push the card fully into the slot below the keypad and follow the instructions on screen. Please note: The terminal will require you to change this to a new code of your choosing before you can process any transactions.Ĭustomer cards must be inserted as shown, with the chip upwards. ![]() The default supervisor password is 01483. Once all 3 are methods are connected, you will then see them enabled (green) in the bar below Please note: login via landing pages is not supported (For networks that require login via web page) The Wi-Fi service will refuse to create profiles for unsecured networks (open or WEP networks). The terminal will connect to the WiFi’and the icon should turn greenįollow the steps shown in the images to choose a network.įor security reasons, the Wi-Fi network has to comply with the PCI DSS v2 Wireless Guidance. Then select ‘Terminal settings’ ‘Communication Means’, ‘WiFi’, ‘Scan Networks’, ‘Choose your selected Network’, ‘Enter Password’. To connect to WiFi, press F3 and then select ‘Control Panel’. Please find the full process shown below: Once in Bluetooth configuration select ‘Base’, ‘Association’ and ‘New Base’. To associate your terminal to a Bluetooth base go to Terminal Control panel by pressing F3 key on the ‘Ready’ screen, then select as follows: ‘Control Panel’, ‘Terminal Settings’, ‘Communication means’, ‘Bluetooth’. Bluetooth terminals should already be paired with the base unit provided your terminal can only use the telephone and Ethernet connections when it is paired to the base unit. ![]()
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