![]() ![]() In 2019, Mio found out that 91% of businesses use at least 2 messaging apps. 4 – Some people use other collaboration apps This helps your teams to understand the purpose of each channel and the expected behavior when/if they get a notification. Update the description for each channel that you create. Use an #announcements channel to update on the new changes or new features introduced and pin important messages that you want to be seen by your teams.įor example, when Slack introduced Slack Huddles, a new type of notification appeared in people’s workspaces. As with any change, it’s important to get people on side immediately. Educate them right from the start on how important Slack is and how using notifications sensibly helps productivity and camaraderie.Īnd do this from day one. Your team members might be unaware of why you are asking them to use Slack. 3 – If you don’t tell people at the start, it’s an uphill battle Encourage everyone to keep checking their messages, be responsive, and contribute when they have a query. Have useful materials and rationale for doing things a certain way. People just don’t like change.Īrm yourself to be ready for pushback. Defining a new or changed strategy to the way people use notifications will be no different.Īnd this might not be a Slack problem. You may have had pushback when you started using Slack in the first place. ![]() 2 – There will be resistance to use Slack in a uniform way These are your champions and will help communicate why you’ve chosen a particular manner to use Slack. Super users (those with years of experience and perhaps Slack qualifications) should be respected and listened to. Former employees of other companies may have good habits that you can build into your Slack strategy. Be prepared for people to suggest their own ways of using Slack and embrace them. Drip feed hints and tips for how Slack is different from a standard instant messenger.Ĭommunication and training is crucial at this stage. This means people will be used to constant notifications. Historically, neither has had thread functionality. Some people may be used to other collaboration apps and have habits and behaviors they’ve inherited from other users.įor example, in people’s personal lives, they may use Discord or Skype. How you use (or want to use) Slack may be different from how others have already started to use it. 1 – What you prefer might be alien to other users While personalization is important for notifications, setting some ground rules and providing help is just as important.Ĭonsider the following when implementing (and communicating) your Slack notification strategy. Without a formal strategy, you and your users could fall into notification overload. How to build a Slack notification strategy When you receive a banner notification, you’ll see alerts for every new activity in Slack like who sent the message and in which channel. Let’s start by turning on the right types of Slack notifications. Understanding how to use Slack notifications is one of many Slack best practices we endorse.ĭon’t let your users get to the point where they feel they are fighting the technology. Inside Slack, you’ll find two different ways that Slack notifies team members – like threads, replies, and direct messages. You can get notifications for everything, specific actions, or nothing at all. Slack notifications keep people informed when activity happens in Slack. How to get Microsoft Teams notifications in Slack.How to build a Slack notification strategy.Snoozing (and unsnoozing) Slack notifications.Why aren’t my Slack notifications popping up?. ![]() In this post, we’ll introduce everything you need to know in order to use Slack notifications to improve productivity. If we told you that over 5 billion actions are taken in Slack every week, would you give more priority to a dedicated Slack notification strategy? How would you describe your Slack notifications strategy? Incomplete? Less than satisfying? ![]()
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